Exceptional Customer
Relationship Management
Delta POS extends its reach beyond inventory management, empowering you to cultivate exceptional customer relationships that foster loyalty and drive repeat business. Our comprehensive CRM (Customer Relationship Management) system enables you to:
Create Detailed Customer Profiles: Capture and maintain detailed customer profiles, including purchase history, preferences, and contact information.
Track Purchase History: Gain valuable insights into customer purchasing patterns, identifying their most coveted pieces and tailoring your offerings accordingly.
Personalize Service: Provide personalized service that exceeds expectations. Greet customers by name, recommend pieces based on their preferences, and offer tailored promotions.
Manage Repairs and Layaways: Seamlessly manage repairs, layaways, and other special orders, ensuring customer satisfaction and maintaining a clear overview of all customer interactions.